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Improving Customer Service will Improve Your Bottom Line!
WHERE IS CUSTOMER SERVICE? Monica M. Burns Can someone please find our friend “Customer Service” and hurry to bring it back? It seems lately that there is a “test my patience all week long” sign posted on my forehead or something. We know that people can’t (or they jus... More
Be A Sales CLOSER!
Each of us are involved in sales. We either sell a product, service or ourselves, on a nearly daily basis! Much has been written and discussed about sales techniques, selling necessities, and ... More
Funding Your New Venture
So, you have kicked off a new business, and you are looking for a way to get funds. First of all, you need to keep in mind that there is no best ... More
IMPORTANCE OF NON DISCLOSURE AGREEMENTS IN BUSINESS
Although a nondisclosure agreement, or NDA, may be one of the most basic legal agreements, it’s among the most important. A carefully drafted NDA will prohibit the unauthorized use and sharing of confidential information, thereby protecting your trade secrets and that million dollar idea.   Nondisclosure agree... More
A Case Study on Affluent Consumers
The New York Times Customer Insight and Advertising Groups announced today the results of a study that for the first time offers detailed information about reaching a key group of affluent, female consumers who have an exponential influence on purchase decisions – the ones who spend more, know more and talk more about the products they... More
Getting Organized As A New Business Operator
You started your own business because you have a burning passion for what you do. You are also - we hope -- good what you do and have a desire to help others. Little do you know that running a bu... More
Dropshipping to Success
Using a drop shipper to manage your stock supply as well as shipment logistics is one of the best ways to start a home business. Large companies can afford to delegate these non core activitie... More