• Featured Articles

• Brick and Mortar Still Viable

  Online shopping may well be convenient yet it has yet to make a dent into the market of traditionalists. There are a good number of shopp

• Rude to Customers?

  Have you ever thought about how much rudeness may be affecting your bottom line? What is the cost to your company when you or the people who represent you lack proper

• Is Your Marketing Too Noisy?

  Are you projecting a noisy marketing message? Whether you are marketing your retail store or wholesale merchandise business you need to streaml

• Surviving Your Seasonal Business

  Unless you're a Seasonal or Retail based business, it's no secret that business will slow down around the holiday season. Sellers of

• Starting Your New Business

  With so many changes in the economy a great many of us have taken to becoming self-employed. Whether starting a new retail store or selling online or becoming a

• Customers Are Not Statistics

  When a customer walks into your office, your retail store or your wholesale merchandise business you want to make sure they feel welcome, you want to treat your custo

• Prospecting Your Customers

  When you establish a relationship with a customer, you want that relationship to have many levels, not just one layer from one sale.This is true whether you ar

• Create Legendary Customer Service

  Good customer service-we talk a lot about it, but what does it really mean? Most of us can think of a time when we were on the receiving end of good customer s

• 3 Words You Never Want to Hear

  You probably can put together a lot of three-word phrases you would rather not hear from your customers, like, "Lower your prices," or "I want a refund"

• Sales Lessons ala Trump

  Let’s start with what we already know to be true about Trump. About fifty percent of people love him and fifty percent of people hate him.

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