• Featured Articles

• Be A Business Disruptor

  We're all living through a period of significant disruption. When the seas are rough, the temptation is to hunker down, batten dow

• Negotiating Tips

  Have you ever employed the initial appearance of weakness as a tactic in a negotiation? It can be a great way to gather valuable

• Benefits of Being Small

  A couple of weeks ago, I visited a small, independently owned pharmacy. I know that's quickly becoming a rarity, but I'm glad I did. I've been to th

• Effective Social Media

  Social media has become an integral part of our day-to-day lives. Businesses of all size and shapes have started making the mo

• Improve Your Cash Flow

  If you have historically allowed your clients to pay you after thirty or sixty days, you may find it hard to change their habit. Ensure y

• The Value of Customer Service

  Customer service is not always on our minds as leaders. It's often seen as a cost, and little else.   Wh

• Always Be Closing

  Did you know that almost 2/3 of sales reps do not close? Yes, that's true! I surveyed for a Fortune 500 company, and the Vice President of Sales Opera

• Considering Selling Toys?

  WELL it is no secret that Toys R Us, the premier purveyor of everything toys and fun is gone and it does make you wonder what happened. The iconic brand had purchased the fabl

• Hiring Seasonal Employees

  IT’S about that time to start planning and preparing your holiday schedules for your stores. This year it looks l

• Getting Return Shoppers

  One of the primary pillars upon which most of the retail stores thrive upon happen to be customer satisfaction. And for achieving that there are a number of factors t

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