A couple of weeks ago, I visited a small, independently owned pharmacy. I know that's quickly becoming a rarity, but I'm glad I did. I've been to th
Social media has become an integral part of our day-to-day lives. Businesses of all size and shapes have started making the mo
If you have historically allowed your clients to pay you after thirty or sixty days, you may find it hard to change their habit. Ensure y
Customer service is not always on our minds as leaders. It's often seen as a cost, and little else. Wh
Did you know that almost 2/3 of sales reps do not close? Yes, that's true! I surveyed for a Fortune 500 company, and the Vice President of Sales Opera
WELL it is no secret that Toys R Us, the premier purveyor of everything toys and fun is gone and it does make you wonder what happened. The iconic brand had purchased the fabl
IT’S about that time to start planning and preparing your holiday schedules for your stores. This year it looks l
One of the primary pillars upon which most of the retail stores thrive upon happen to be customer satisfaction. And for achieving that there are a number of factors t
Sometimes, decisions are made by committee---groan!---and that means a lot more leg work for a Solopreneur consultant who's trying to get a project or a sales profess
When you're in the middle of overwhelm territory in your business, it's hard to find the map or GPS to find your way out. Here ar
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