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Are Robots Taking Over?
It may take Western retailers a while to feel the pressure of implementing the use of robots and automated distribution centres, but their Chinese counterparts are alrea... More
Surviving In Retail
The retail business is a tough and competitive one. The competition is fierce because the customer demand is high. With so many retail stores available to customers, people... More
Thinking of Working From Home?
More and more people are starting to run a home based business for a wide range of reasons. A major positive of this type of wo... More
Be A Business Disruptor
We're all living through a period of significant disruption. When the seas are rough, the temptation is to hunker down, batten dow... More
Negotiating Tips
Have you ever employed the initial appearance of weakness as a tactic in a negotiation? It can be a great way to gather valuable... More
Benefits of Being Small
A couple of weeks ago, I visited a small, independently owned pharmacy. I know that's quickly becoming a rarity, but I'm glad I did. I've been to th... More
Effective Social Media
Social media has become an integral part of our day-to-day lives. Businesses of all size and shapes have started making the mo... More
Improve Your Cash Flow
If you have historically allowed your clients to pay you after thirty or sixty days, you may find it hard to change their habit. Ensure y... More
The Value of Customer Service
Customer service is not always on our minds as leaders. It's often seen as a cost, and little else.   Wh... More
Always Be Closing
Did you know that almost 2/3 of sales reps do not close? Yes, that's true! I surveyed for a Fortune 500 company, and the Vice President of Sales Opera... More