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RETAIL INDUSTRY LOOKING UP FOR 2010 ACCORDING TO MAPIC EXPO
Paris, 25 November 2009 – International retailers polled before and during MAPIC 2009, report that they believe the market has bottomed out and that 2... More
WHAT COLOR IS YOUR WEB SITE? IT MAKES A HUGE DIFFERENCE!
Psychology behind the colors that can make or break your website’s success.   Did you know that the values associated with colors can have a significant impact on your website’s success? And did you know that you can change your visitor’s feeling, mood and reaction by using differe... More
Ethics on Whistle Blowing
As the meeting comes to a close, your boss smirks with an self assured arrogance. He then says that you should seriously consider his offer, because he has it on good authority, that ... More
Write Your Way To Sales
When was the last time you received a handwritten note from a business associate? It may be that it was too long ago for you to remember. On the other hand, if you have g... More
Inside Sales Techniques
As mentioned above, the process includes calling up the customers over phone or getting in touch over the Internet via email or chat but it also means taking calls from customers who call ... More
Understanding Customer Service
  Customer service is a term used in a variety of contexts and situations to describe the provision of goods or services, delivered in a satisfactory way. Huge amounts of academic work has... More
Mistakes By Salespeople
Question: What do many new spokespeople at technology companies have in common? Answer: they make similar mistakes and fall into similar traps. Based on my experience as a ... More