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Rude to Customers?
Have you ever thought about how much rudeness may be affecting your bottom line? What is the cost to your company when you or the people who represent you lack proper ... More
Is Your Marketing Too Noisy?
Are you projecting a noisy marketing message? Whether you are marketing your retail store or wholesale merchandise business you need to streaml... More
Surviving Your Seasonal Business
Unless you're a Seasonal or Retail based business, it's no secret that business will slow down around the holiday season. Sellers of... More
Starting Your New Business
With so many changes in the economy a great many of us have taken to becoming self-employed. Whether starting a new retail store or selling online or becoming a ... More
Customers Are Not Statistics
When a customer walks into your office, your retail store or your wholesale merchandise business you want to make sure they feel welcome, you want to treat your custo... More
Prospecting Your Customers
When you establish a relationship with a customer, you want that relationship to have many levels, not just one layer from one sale.This is true whether you ar... More
Create Legendary Customer Service
Good customer service-we talk a lot about it, but what does it really mean? Most of us can think of a time when we were on the receiving end of good customer s... More
3 Words You Never Want to Hear
You probably can put together a lot of three-word phrases you would rather not hear from your customers, like, "Lower your prices," or "I want a refund" ... More
Sales Lessons ala Trump
Let’s start with what we already know to be true about Trump. About fifty percent of people love him and fifty percent of people hate him. ... More
How To Fund Your New Business
So, you have kicked off a new business, and you are looking for a way to get funds. Whether you are a wholesale merchandise dealer or retailer you are ... More