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The Value of Customer Service |
Customer service is not always on our minds as leaders. It's often seen as a cost, and little else. Wh... More |
Always Be Closing |
Did you know that almost 2/3 of sales reps do not close? Yes, that's true! I surveyed for a Fortune 500 company, and the Vice President of Sales Opera... More |
Considering Selling Toys? |
WELL it is no secret that Toys R Us, the premier purveyor of everything toys and fun is gone and it does make you wonder what happened. The iconic brand had purchased the fabl... More |
Hiring Seasonal Employees |
IT’S about that time to start planning and preparing your holiday schedules for your stores. This year it looks l... More |
Getting Return Shoppers |
One of the primary pillars upon which most of the retail stores thrive upon happen to be customer satisfaction. And for achieving that there are a number of factors t... More |
Landing Big Sales |
Sometimes, decisions are made by committee---groan!---and that means a lot more leg work for a Solopreneur consultant who's trying to get a project or a sales profess... More |
From Overwhelmed to Productive |
When you're in the middle of overwhelm territory in your business, it's hard to find the map or GPS to find your way out. Here ar... More |
Amazon Squeezes Vendors Tighter |
I know that many retailers have been squashed by Amazon over the last few years and it has hurt many an independent brick-and-mortar store, which is why we have been exten... More |
Managing Your Time |
"The main thing is to keep the main thing the main thing." -Stephen Covey Managing our time requires tough choices. That mean... More |
Long Term Selling |
As a sales professional of many years in fashion retail and other industries I’ve heard all the sales techniques and winning scripts. I’ve processed and analy... More |